Any chance of a profile nudge

[#1]

My profile is currently set at 35.8mbps according to the Plusnet connection page yet im syncing at 39.9mbps and the wholesale speedtest says my line profile is 38.67 Mbps.
So any chance of a nudge.

[#2]

why not phone in as they must be bored http://community.plus.net/forum/index.php/topic,149675.msg1315195.html#msg1315195

[#3]

That's been done for you.
Disconnect and reconnect and it'll take effect.

[#4]

Thank you very much i wasn't expecting it to be done so quickly