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Any capacity issues?
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Re: Any capacity issues?
24-06-2015 1:42 PM
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Zen do have an increasing number of "Points of Presence" around the country, but don't have full LLU. My belief is they take a feed from the BT Wholesale MSANs, rather than letting their traffic go into the WBC/WBMC cloud.
Quote from: Anotherone Zen?
However in relation to the number of exchanges I think their number of such connections is still quite small. AIUI at all other exchanges they use bog standard WBMC.
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Re: Any capacity issues?
24-06-2015 2:07 PM
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Quote from: Estragon He's not entirely correct there, though there is some truth in it.
Thanks for clearing that up.
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Re: Any capacity issues?
24-06-2015 2:24 PM
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Quote from: Estragon As Andy correctly says, all or nearly all the other BT Wholesale ISPs use WBMC. The fundamental difference between WBC and WBMC is that WBC ISPs have to connect to it at every one of the twenty nodes, whereas WBMC traffic is routed within WBC to a selection of them chosen by the individual ISP.
Yep - that's it.
With WBC, the ISP has to plan and buy the amount of bandwidth it requires around the country. The traffic from each exchange/MSE/BRAS will aggregate (aggregation points) at one of 20 point of service interconnects (POSI) around the country and the ISP needs to buy the correct amount of capacity for each aggregation point. They then need to purchase an extension path from each POSI they require to the point of the connection between their own network and that of BT Wholesale's (known as the multi service interconnect link/MSIL).
With WBMC Shared, you're essentially buying the bandwidth you need on a national level (you also need to purchase the host links that connect your network with that of BT Wholesale's). Ultimately you're handing over responsibility of the planning and management of bandwidth requirements in each part of the country at the POSIs over to BT Wholesale.
Quote from: npr I was hoping I could avoid moving to BT internet or sky, is there any other choices which escapes this issue?
It depends on what your issue is though.
If you're seeing peak time performance issues and they don't go away by gateway hopping, then it's likely it's more of a localised problem for you. With the 21CN ISPs, the networks are shared at a local level so you would need to move to a LLU ISP to avoid this problem.
Quote from: alext05 Have you also been affected by or often experienced this issue or not? And secondly, what, do you think, would be a permanent solution to this and how quickly it can come?
I haven't really had any issues, but at the same time I am also not looking for problems. All I care about is whether I am able to go about my normal usage without problems and this basically comes down to streaming (Netflix/Sky Go/iPlayer) and web browsing for the most part.
A couple of years ago, I (and other ISP users in my area) were reporting local capacity problems every couple of months to Plusnet and this got passed on to BT Wholesale. I believe one of the fault's team at Plusnet worked was influential in working with another ISP or two and putting forward a proposal to BT Wholesale so that we we weren't in the same situation every couple of months with capacity issues.
I am sure that the issue that Matthew has mentioned on here will be resolved fairly soon - whether it is the source of all the issues reported on here though, will remain to be seen. I hope once it is resolved, there is some kind of explanation or update as to exactly what the issue was. I suspect that some bit of a network kit was perhaps not working as it should, rather than a specific capacity problem, but this is speculation on my part.
Something people forget is that BT Wholesale generate millions each month from carrying bandwidth, it's a core part of their business. The more bandwidth they carry, the more revenue they generate. So it's in their interests (as much as everyone else's) to resolve any issues that are affecting the amount of bandwidth being used in their network.
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Re: Any capacity issues?
24-06-2015 3:21 PM
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Nobody has confirmed the issue lies with BT Wholesale. Plusnet said they suspected it, and announced BT Wholesale had agreed to live test their network.
"We’ve set up a live test with our suppliers for Monday evening where they’ll step through the full network hop by hop at peak time while we’re replicating the issue, they’ll check for capacity and contention issues at each link."
"The tests completed on Monday were useful however we do have further ones to carry out to try and identify exactly where the issue is located."
Reading between the lines, sounds like the BT network may have got the all-clear to me.
"We’ve set up a live test with our suppliers for Monday evening where they’ll step through the full network hop by hop at peak time while we’re replicating the issue, they’ll check for capacity and contention issues at each link."
"The tests completed on Monday were useful however we do have further ones to carry out to try and identify exactly where the issue is located."
Reading between the lines, sounds like the BT network may have got the all-clear to me.
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Re: Any capacity issues?
24-06-2015 3:29 PM
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Quote from: vilefoxdemonofdoom
Quote from: chrcoluk ...Does the BT NDA forbid plusnet from saying e.g. "This wont be fixed because BTw wont fix it".
Plusnet is 99.99% owned by BT. Do you expect BT to say "this won't be fixed because we won't fix it?"
no but I am curious of the answer on the NDA.
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Re: Any capacity issues?
24-06-2015 3:36 PM
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Quote from: g1000 Reading between the lines, sounds like the BT network may have got the all-clear to me.
I read it slightly differently - We’ve tied each one to a specific path from the end user all the way into our network which should allow us to identify where the problem lies.
This to me indicated that it was not within Plusnet's core network, but more the link/s between Plusnet and BT Wholesale.
Either way though, an update is needed to see where things stand.
Message 2316 of 2,317
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Re: Any capacity issues?
24-06-2015 3:51 PM
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Moderator Note
After discussions with the other Moderator and Plusnet staff I have locked this topic.
If anyone is still experiencing problems please ensure that you have reported this to Plusnet and if you'd like to continue discussing this in the forums please start your own threads.
Strat (Forum Moderator).
After discussions with the other Moderator and Plusnet staff I have locked this topic.
If anyone is still experiencing problems please ensure that you have reported this to Plusnet and if you'd like to continue discussing this in the forums please start your own threads.
Strat (Forum Moderator).
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2317 of 2,317
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