Another new switchover to fibre that hasn't activated.......
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Another new switchover to fibre that hasn't activa...
14-12-2016 1:18 PM - edited 14-12-2016 1:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there
As others have posted on these forums, I have recently transferred my Broadband from an adsl account to a new FIB account and although we have had the email from you saying that the transition is complete and all the boxes are ticked, including the taking of our changeover fee, and that we should now be getting around 30mbps, sadly we are still only testing at 3mbps. Any ideas why this would be? .... oh and please could you fix it 😉
Many thanks
Fixed! Go to the fix.
Re: Another new switchover to fibre that hasn't activated.......
14-12-2016 1:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Sorry for any confusion, your upgrade is due to complete on Friday (16th) so you should see a speed improvement from then.
14-12-2016 1:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's marvelous, thank you Chris, nice to have a date. We await to be amazed and transformed from steam power to the 21st century now the fiber has finally reached us out here 😉
All the best
Y
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Another new switchover to fibre that hasn't activa...