Another Speed Query
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Another Speed Query
08-06-2015 11:19 AM
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sorry, yet another broadband speed enquiry!
My broadband speed has been significantly slower recently. It used to be 1.5MB/s download, but now it's stuck at 1.03MB/s and has been for a few weeks. Any ideas why?
Best wishes,
Daniel
Re: Another Speed Query
08-06-2015 11:23 AM
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Re: Another Speed Query
08-06-2015 11:28 AM
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There's no speed estimate currently held on your account.
Current line speed:
9.3 Mb
Re: Another Speed Query
08-06-2015 11:29 AM
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Re: Another Speed Query
08-06-2015 11:38 AM
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can't do a 'wired' test, don't have an ethernet cable..will get on the other things.
thanks,
Dan
Re: Another Speed Query
08-06-2015 11:47 AM
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some more info,
thanks,
Dan
Re: Another Speed Query
08-06-2015 11:50 AM
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However you have posted in the ADSL section but the result from the BT test would tend to suggest that you are on the 40/10 fibre product
Re: Another Speed Query
08-06-2015 12:57 PM
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wireless connection? It's exactly the same computer that's its always been. It seems that my 'max' speed has gone down. It definitely used to be over 10mb, 13 was the original speed when I got Fibre over a year ago, and then it went up some more. Maybe that helps?
Thanks,
Dan
Re: Another Speed Query
08-06-2015 1:04 PM
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Those speeds are fine for the IP profile so it is fairly certain that your line has been affected by cross talk which has reduced the connection speed
Re: Another Speed Query
08-06-2015 1:14 PM
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ah yes, I did, sorry. Is there anything that can be done about this then? It's definitely slower than it was over a year ago when I first got Fibre.
Best and thanks,
Dan
Re: Another Speed Query
08-06-2015 3:31 PM
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If you want a bit of hope read up about G.INP, GFast and Vectoring although the latter one probably won't happen
Re: Another Speed Query
08-06-2015 3:50 PM
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just reading about G.INP :
http://www.increasebroadbandspeed.co.uk/g.inp
how it is fair / right that I pay the same amount for my broadband, but the speed has decreased because of further fibre uptake in my area? This seems rather dodgy as I have never been informed my speed has been reduced. Also this article seems to say I need a particular modem to utilise G.INP, can I get one for free from PlusNet?
With regards to GFast I think I am far too far from the cabinet (~1 mile I think) for this to be relevant?
Best and thanks,
Daniel
Re: Another Speed Query
08-06-2015 5:43 PM
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Re: Another Speed Query
08-06-2015 5:51 PM
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so even though I'm paying the same as a year ago, I have to accept 1/3 less speed? How is that fair from a consumer rights perspective?!?
Best,
Dan
Re: Another Speed Query
08-06-2015 5:58 PM
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