Another Outage

[#1]

Lost internet at 1am again for 15mins and not only that it affected 02 as well as i couldn't get on here as no 3g or mobile phone for same amount of time.
National or local?

[#2]

That's a very strange coincidence that the broadband and 3G both went down at the same time. There wasn't anything widespread overnight that I'm aware of that may have caused this, so it could have just been a local issue.

[#3]

Well it happened again at 1am, lost the fibre connection connection for about 15, 20 mins and my network, what was strange EE i couldn't connect to on my mobile, are you sure all the internet and mobile networks are not doing maintenance work? i don't even know if my 4g is working as i didn't see it in London today.

[#4]

I had a loss of "internet" on 11th, somewhere between 00:00 and 04:00 (Samknows speed test did not run at 04:00) and was still out at 08:00. The router was showing a connected session but a short session disconnect was needed to cure the problem.
However, there was "disruptive" maintenance in the "feed chain" scheduled between 02:00 and 06:00 (exchange THC).
Phil

[#5]

@nigel1971
We didn't see any disconnection on your line overnight, I'm still thinking it's very odd that you lose 3G connection at the same time and something else may be causing this.
@PeeGee
Generally maintenance like this shouldn't need you to reconnect in the router interface, the router should continue trying itself. Can you let us know if this continues to happen?

[#6]

@Chris
Sorry, I didn't mention that I have set my TL-WR1043ND router to "on demand" as I prefer that mode (effectively manual connect/disconnect but with the benefit of auto-connect if LAN to WAN traffic occurs ) However, I have just remembered that the router had a session "up time" of 23 days (about 20 seconds less than the "reset/power up" time), so there was just a loss of internet access - no registered drop of session confirmed by the following router log extract. IIRC it had been connected to gateway ag04 (pcl-ag04?).

Quote

Oct 23 16:16:03 FILTER    NOTICE Access control disabled Nov 11 09:11:29 PPP      ERROR  User request Nov 11 09:11:29 PPP      ERROR  LCP down Nov 11 09:11:29 PPP      WARNING LCP down Nov 11 09:11:29 PPP      INFO  sent [LCP TermReq] Nov 11 09:11:31 PPP      WARNING PPPoE disconnected Nov 11 09:14:26 PPP      NOTICE PPPoE start connecting...

Phil