cancel
Showing results for 
Search instead for 
Did you mean: 

Another IP Profile Nudge please

rgschofield
Dabbler
Posts: 11
Registered: ‎23-02-2010

Another IP Profile Nudge please

Had a new fibre install several days ago. Here's the results of BT speedtest just now
Download speed achieved during the test was - 8.68 Mbps
For your connection, the acceptable range of speeds is 39.72 Mbps-56.74 Mbps .
Additional Information:
IP Profile for your line is - 56.74 Mbps
Last time I looked (Plusnet portal is currently down for maintenance), my Plusnet line speed profile was only 9.2 (presumably a late ADSL report knocked it down - it was 40 when BT engineer left)
TIA
Kiss
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Another IP Profile Nudge please

I've bumped the profile on our side to match the top speed of the product you're on.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
rgschofield
Dabbler
Posts: 11
Registered: ‎23-02-2010

Re: Another IP Profile Nudge please

Many thanks Chris for the quick turnaround on this.