Angry with plusnet
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Angry with plusnet
03-10-2020 1:32 PM
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I am making payment on the 10th October so don't know why they have blocked me without any form of communication and then blocking my ways to communicate with them really annoyed at this
Re: Angry with plusnet
03-10-2020 6:45 PM
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Hi
You are best to physically ring them. if you paid by Direct debit then they systems will try several times to get the payment after that it gets flagged in the system and by the looks of it restricted - they do seem a little hot on this to be honest.
But you should be able to get to the members centre online.
Re: Angry with plusnet
03-10-2020 6:53 PM
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Re: Angry with plusnet
03-10-2020 11:19 PM
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I would be grateful if someone from plusnet could kindly take a look at this for me please
Re: Angry with plusnet
05-10-2020 7:24 PM
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Re: Angry with plusnet
06-10-2020 2:09 PM
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Hi there @alan19800 Thanks for getting in touch. I'm sorry for the delay in getting back to you. Just to note, due to the way our system pulls through your messages/posts (chronologically), by sending us multiple comments on your post, it effectively delays us in getting back to you as each new message will push you to the back of the queue. The best way to contact us via this platform is to send us a single post or PM and await a response; we will always get back to you as soon as we can. I've picked this up for you now, I'm just making some changes to your account and then I'll give you a call.
Re: Angry with plusnet
06-10-2020 3:35 PM
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