Android TV Box
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Android TV Box
15-10-2014 7:11 PM
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I have the Technicolor TG 582n router, firmware version 8.C.M.O. I have quite a few wireless devices which connect to it no problem at all. I have recently bought a Android TV Box for streaming films and sport to my TV set. The android box cant connect over wifi, it is OK on an ethernet cable and also TP wireless Link with the ethernet cable into the android box from the TP wireless unit. Tech support say they are unable to help me. Would a firmware upgrade solve this problem?
Any advice would be greatly appreciated.
Many thank's in advance.
Re: Android TV Box
15-10-2014 8:44 PM
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You can update your firmware from here - http://products.plus-payh.co.uk/firmware/ It might help, but make sure you pick the correct firmware.
Re: Android TV Box
15-10-2014 11:04 PM
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Re: Android TV Box
16-10-2014 9:37 AM
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Thanks for the advice, I need the flashing utility for my Technicolor TG 582n.
Re: Android TV Box
16-10-2014 7:13 PM
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http://community.plus.net/library/hardware/how-to-upgradedowngrade-the-firmware-on-the-thomson-585v7...
Note: Only available for Windows machines.
Re: Android TV Box
17-10-2014 8:23 AM
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I have looked at the flashing utilities but i am unsure which one to use, i do not want to brick my router.
Many thanks
Re: Android TV Box
17-10-2014 8:38 AM
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Re: Android TV Box
19-10-2014 9:18 AM
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In reply to your questions, I have tried all the wireless channels-No connection. The Android TV box is what it is called, I have seen my box connected to a different wireless network in the shop where I bought it.
So therefore it must be the router. I will just have to use the TP link connection.
Many thanks.
Re: Android TV Box
19-10-2014 11:52 AM
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Re: Android TV Box
19-10-2014 4:53 PM
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Re: Android TV Box
20-10-2014 9:44 AM
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Yes it is like the box you showed, and yes my plusnet wireless router is in the list of connections. It also shows five bars on the signal. The box is in line of sight to the router, distance about 12 to 14 feet.
I have noticed that other plusnet customers are having trouble with other wireless devices, printers and streaming devices. So it must be the ROUTER.
Many thanks
Re: Android TV Box
20-10-2014 12:01 PM
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The router works fine with all your other wireless devices, nothing has changed on the router, the only new item is the android box which doesn't connect.
To my mind this points to an issue with the android box.
To help us understand the problem, could you describe exactly how you try to connect the android box via wifi and exactly how it responds and what messages(if any) are shown.
Re: Android TV Box
20-10-2014 2:49 PM
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I spoke to some one at plusnet today and they said it was because I am on a limited download package. So I am upgrading my package and I will get a new router, this should solve the problem.
Many thanks.
Re: Android TV Box
20-10-2014 3:10 PM
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Absolute rubbish!
Quote and they said it was because I am on a limited download package
A new router MAY solve your problem, since it will have the latest firmware but it's nothing to do with your package.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Android TV Box
20-10-2014 6:50 PM
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Are you suggesting that PlusNet staff might say any thing to keep a customer happy ;).
Many thanks
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