cancel
Showing results for 
Search instead for 
Did you mean: 

Am IP Profile limited?

richm
Dabbler
Posts: 17
Thanks: 1
Registered: ‎10-10-2018

Am IP Profile limited?

Hi,

Can someone check to see if I am IP profile limited and post up GEA test results please?

My modem is reporting that I'm am synced at 35mb but when doing speed tests from a wired computer it is only around 29mb. I have run the BT Wholesale checker which says that my IP profile is set at 30.88mb.

 

Your broadband service

  • Product: Unlimited Fibre
  • Estimated Download Range: 35 - 40Mbps
  • Estimated Upload Range: 5 - 8Mbps
  • Minimum Guaranteed Speed: 30.9Mbps
  • Current Line Speed (Download): 37Mbps

BT Wholesale Checker

Summary of Performance Test

Timestamp Sunday 9 August 2020 | 9:58:37
Ping 13 Ms
Download 29.40 Mbps
Upload 6.77 Mbps

Advance Test

Download Test
Download speed achieved during the test was 29.40 Mbps
For your connection, the acceptable range of speeds is 20 - 30.88 Mbps
IP Profile for your line is 30.88 Mbps
 
Upload Test
Upload speed achieved during the test was 6.77 Mbps
IP Profile for your line is 10 Mbps

Many thanks
1 REPLY 1
richm
Dabbler
Posts: 17
Thanks: 1
Registered: ‎10-10-2018

Re: Am IP Profile limited?

Not sure what's changed, but after many months, magically this morning the modem is now syncing at 40mb and downloads are now the within the estimated speeds.

Summary of Performance Test
 
Timestamp Monday 10 August 2020 | 7:36:14
Ping 15 Ms
Download 33.57 Mbps
Upload 6.03 Mbps
 
Advance Test
 
Download Test
Download speed achieved during the test was 33.57 Mbps
For your connection, the acceptable range of speeds is 20 - 35.3 Mbps
IP Profile for your line is 35.3 Mbps
 
Upload Test
Upload speed achieved during the test was 6.03 Mbps
IP Profile for your line is 10 Mbps