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Am I being throttled when using a VPN?

Foxearth
Newbie
Posts: 2
Registered: 17-01-2016

Am I being throttled when using a VPN?

Hi
I've noticed I am having significantly reduced speeds when I'm connected to a VPN service (ProXPN as it happens).
I have a Plusnet Hub One router, which is connected via ADSL as I only have fibre to the local cabinet, not to the house. My laptop is connected to the router via Ethernet.
Did a speedtest this evening. With no VPN I get 53.5 Mbps average down and 18.2 Mbps average up (a fairly typical speed for my connection). With VPN enabled I only get 14.4 Mbps down and 3.9 up.
Needless to say this is rather frustrating, and not something I ever had with my previous ISP (Sky). It certainly appears like I am being throttled, but Plusnet says they don't throttle. So I wonder what is happening, and whether there's anything I can do about it. All advice welcome.
Many thanks
6 REPLIES
ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: 06-09-2007

Re: Am I being throttled when using a VPN?

Surely when using a VPN you are testing the VPN endpoint speed.
Google "whats my ip" with and without VPN
Ian
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Am I being throttled when using a VPN?

We don't apply speed limits to you if you're using a VPN, so that's not the issue here.
Quote
which is connected via ADSL as I only have fibre to the local cabinet, not to the house.

As you're on FTTC I'll ask the moderators to move this to the relevant forum.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Am I being throttled when using a VPN?

Quote from: Foxearth
Did a speedtest this evening. With no VPN I get 53.5 Mbps average down and 18.2 Mbps average up (a fairly typical speed for my connection). With VPN enabled I only get 14.4 Mbps down and 3.9 up.

as you are using a VPN, you will be restricted to what the VPN endpoint is supplying you with.
thus, the problem is with your VPN, not your ISP.
Foxearth
Newbie
Posts: 2
Registered: 17-01-2016

Re: Am I being throttled when using a VPN?

Thanks for the replies, all. I wasn't sure but good to know it's not Plusnet anyway.
I'll scour the VPN forums to see if there's anything I can do to speed things up a bit!
SimonH1
Newbie
Posts: 2
Registered: 10-03-2016

Re: Am I being throttled when using a VPN?

With HotSpot Shield VPN configured for Japan (IP 122.152.167.250) I get a browser (Firefox) download speed of 66.89mbs but only 3.89mbs upload but with VPN disabled (IP 46.208.7.71 London) I get 70.9mbs download and 18.91mbs upload speed when tested via the Ookla  webpage so the Plusnet FTTC is happy to support HotSpot
stuartgreen
Dabbler
Posts: 10
Registered: 24-02-2016

Re: Am I being throttled when using a VPN?

Don't forget you have an encryption overhead when working with a VPN. With enterprise hardware this doesn't usually introduce any delay but home / domestic kit you might notice some additional latency and also a drop in bandwidth. Not to mention that things are going to be slower if you're routing everything via a server in Japan - regardless of VPN or not.