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(Almost) Daily PPPoE disconnects
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- Re: (Almost) Daily PPPoE disconnects
(Almost) Daily PPPoE disconnects
22-09-2017 11:11 AM
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Hi,
Recently I've been having frequent dropouts on my fibre connection, often daily in the mornings. Usually it will connect again within a few minutes, but I work as a programmer over an ssh connection so it can be quite disruptive. Here is the latest event log entry:
10:58:33, 22 Sep. | (3315850.560000) CWMP: session closed due to error: Could not resolve host |
10:58:33, 22 Sep. | (3315850.530000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
10:58:33, 22 Sep. | (3315850.520000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
10:58:32, 22 Sep. | (3315850.100000) CWMP: Initializing transaction for event code 4 VALUE CHANGE |
10:58:30, 22 Sep. | (3315848.050000) PTM over DSL is down after 2039 minutes uptime |
10:58:30, 22 Sep. | (3315848.050000) PPPoE is down after 2037 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)] |
10:58:27, 22 Sep. | (3315845.110000) PPP LCP Send Termination Request [User request] |
I'm using a Hub One on the 80Mb service, is there some way I can run a test to diagnose what's failing here?
Cheers.
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Re: (Almost) Daily PPPoE disconnects
25-09-2017 2:34 PM
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Hi there,
Tests aren't pointing towards anything obvious so it would be a good idea to try the checks here next: https://goo.gl/tu2WWu
let us know how you get on.
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