Advice please
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- Re: Advice please
Advice please
07-05-2016 4:52 PM
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I have a Netplus router and am wondering if a more powerful router would help my speeds. I have been looking at the TP- TD-W9980 Wireless Modem Router. Recommendations would be much appreciated. I have a Chromebook and a tablet and my daughter the same. Many thanks.
Re: Advice please
07-05-2016 4:53 PM
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* that should say Plusnet!
Re: Advice please
07-05-2016 5:08 PM - edited 07-05-2016 5:09 PM
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There's a useful list of Fibre modem/routers with reviews etc here http://forum.kitz.co.uk/index.php?topic=14436.0
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Advice please
07-05-2016 5:12 PM - edited 07-05-2016 5:14 PM
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I've got the TP-link and I get a better connection out of the PlusNet hub...5 meg better sometimes more, when I first got fibre I tried one for a couple of weeks then the other started with the hub one, It run at my max sync speed stayed the same the whole time while in use put the tplink on dropped by 10meg over the 2weeks it managed to get 5meg back....
But as soon as put the hub one back in it went straight back up to my original speed ...
The TP-link has slightly better WiFi, but not much...
There maybe different/better routers out there but I'm happy with the PlusNet supplied one...
Re: Advice please
07-05-2016 5:34 PM
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Thank you very much for the info
Re: Advice please
07-05-2016 6:47 PM
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I assume you mean a more powerful wifi.
If you have the Plusnet Hub One, that's not generally considered as being poor for wifi, before you go spending money on a new router it may be worth trying to optimize what you've got.
eg.
2.4 GHz wifi will travel further and go through walls better than 5 GHz
Try different channels 1 , 6 and 11 on 2.4 GHz
see http://www.plus.net/help/broadband/getting-the-best-wifi-signal/
Re: Advice please
07-05-2016 8:58 PM
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Thank you. I don't have the Hub 1 my Router is older. Could you please guide me through changing channels. Also, how do I ascertain whether others are using the same channel? Many thanks.
Re: Advice please
07-05-2016 9:08 PM
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Patti
For a good free tool to check out which WiFi channels are being used, go to the Google Playstore and install "Wifi Analyzer" by farproc
As for how to change channels, a lot depends on which Plusnet router you have. You can find Plusnet's User guides here (which has a picture of each type of router so you can pick by just clicking on the correct picture)
Re: Advice please
07-05-2016 9:20 PM
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Hi SpendLesssTime and thank you so much. I have a 2704N. Will download that app.
Re: Advice please
08-05-2016 11:01 AM
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Hi Patti
There is a video from the Plusnet guide in the section marked "How do I change my WiFi settings" . This shows how to change the WiFi channel on the router among other things. Just follow the video instruction to change the channel only. I've added the link to the video for the 2704N here as well
Re: Advice please
08-05-2016 1:18 PM
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Hi SpendLessTime, thank you for your help, much appreciated. The Wifi Analyzer is great!
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