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Adding A New Computer To Plusnet Protect

FIXED
Marketman
Rising Star
Posts: 65
Thanks: 3
Fixes: 1
Registered: ‎22-07-2016

Adding A New Computer To Plusnet Protect

Been with Plusnet for a while now, and I have added new computers to Plusnet Protect, but tried to add another computer but can't see where to add it, I just keep being diverted to the main download page asking for another £2 a month, how do I add my new computer?

4 REPLIES 4
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Adding A New Computer To Plusnet Protect

Sorry to hear that.

If you head here does it let you download it?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Marketman
Rising Star
Posts: 65
Thanks: 3
Fixes: 1
Registered: ‎22-07-2016

Re: Adding A New Computer To Plusnet Protect

Fix

Sorted, hopefully. After phone cal to PN, seems for some unknown reason subscription had ended. Subsciption has been restarted, just need to keep an eye on bill to make sure I am not charged twice.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Adding A New Computer To Plusnet Protect

Glad to hear it!

If you do get doublecharged let us know and we'll get that sorted

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Marketman
Rising Star
Posts: 65
Thanks: 3
Fixes: 1
Registered: ‎22-07-2016

Re: Adding A New Computer To Plusnet Protect

Thankyou