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Activation

BrettGreen85
Hooked
Posts: 6
Registered: 24-04-2016

Activation

I received my hub one this morning. What's the chances of my fibre being activated today?
4 REPLIES
Moderator
Moderator
Posts: 18,007
Thanks: 1,449
Fixes: 154
Registered: 11-01-2008

Re: Activation

it won't be activated until the date of your engineers appointment, when is that?

you can use the hub one on adsl too if you want to get it set up earlier.

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etdsaunders
Pro
Posts: 235
Thanks: 31
Fixes: 7
Registered: 21-02-2016

Re: Activation

As stated by @dvorak you are unlikely to get activated today. I'd personally swap to the hub one today though as it saves bother on the day, plus you'd benefit from 5ghz wireless.
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BrettGreen85
Hooked
Posts: 6
Registered: 24-04-2016

Re: Activation

I was told the 3rd May but has to be confirmed apparently
Plusnet Help Team
Plusnet Help Team
Posts: 533
Thanks: 54
Fixes: 18
Registered: 02-03-2015

Re: Activation

OK from checking your order status our suppliers have confirmed a committed date for the 09/05/2016 and this can take up to midnight for the order to complete.

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 Ben Babinski
 Plusnet Help Team