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Activation day and no internet and no fibre

grahamsawyer
Newbie
Posts: 1
Registered: 07-11-2017

Activation day and no internet and no fibre

My broadband was disconnected before 8am and waited till after 2pm for message to say the service is running. Unfortunately it's not. Called support and spent the next two hours on phone to be told engineer visit required. Not at all impressed so far
2 REPLIES
Westmatix
Newbie
Posts: 1
Registered: 07-11-2017

Re: Activation day and no internet and no fibre

I'm having same issue. [-Censored-] plusnet. All other service transfers have been instant. Told that it can take until midnight but not holding my breath.... Not a good start.
Plusnet Help Team
Plusnet Help Team
Posts: 5,324
Thanks: 486
Fixes: 179
Registered: 01-01-2012

Re: Activation day and no internet and no fibre

Apologies for the delayed response.

Are you both still offline?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team