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Activation date changed.

Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Activation date changed.

‎21-02-2017 6:54 PM

I'm sorry to hear this. Sad

 

Whilst we would really like you as a customer, I do understand if you have to remain with your current provider to avoid the fees, as you are currently within the cooling off period with us you are free to cancel your order if you call us on 0800 013 2632.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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Pete11
Seasoned Pro
Posts: 897
Thanks: 261
Fixes: 4
Registered: ‎17-02-2017

Re: Activation date changed.

‎21-02-2017 8:02 PM

We will be staying with Plusnet. Apparently, trading standards think we have a good case because we were given wrong info in welcome pack, also they guaranteed a speed of not less than 32, we were paying for 40 by the way, but the highest speed we have got is 22..the lowest being 16. So the guarantee is false.

A float tip is pleasing in its appearance and even more pleasing in its disappearance.
Growing old is inevitable...But growing up is optional.
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