Activation Date passed still fails authentication
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17-03-2017 8:14 AM
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This will be the 3rd day without internet and my mobile data is suffering, so would really appreciate some help.
Thanks
Ged
Fixed! Go to the fix.
17-03-2017 10:46 AM
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Hi there, sorry to hear you're not able to connect to the internet.
It looks like your broadband password was missing from the radius server on your account. I've just added this now, please can you now try completing a router setup by going to http://192.168.1.254 and let us know how you get on?
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Activation Date passed still fails authentication
17-03-2017 10:59 AM
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Thanks Anoush,
I left it with the correct credentials in and will check when I get home from work.
Thanks again,
Ged
Re: Activation Date passed still fails authentication
17-03-2017 4:53 PM
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No problems, it looks like your router connected to us about 6 hours ago after I fixed the password problem.
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