When I decided to switch to plusnet fibre over a year ago, they promised me line speeds of 10-13mbps give or take 1mb. In the beginning I used to get 10mb and it was stable, but over the past 6 months it had gradually decreased and stabilised at 8mb.. well below what they offered.
However, I am now severely disappointed because during the last week it has dropped to 4mb for no apparent reason. To rub salt into the wound I found a "plusnet pro add-on" which makes sure that they prioritise your data over others.. i thought net neutrality was supposed to be enforced in the UK.
Considering that I am paying on average £40 a month to plusnet for a terrible service can anyone recommend a better provider? I cannot get virgin unfortunately..
