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ASDL Speed slow

RewindJack
Hooked
Posts: 8
Registered: ‎08-04-2020

ASDL Speed slow

So Recently I Have found my internet speed to be below what I am suppose to be getting. 
Last night the internet disconnected came back online and ever since then the speeds have been lower and lower. 
This is some of the stats provided 

6. Data rate:6716 / 39950
7. Maximum data rate:6719 / 48339
8. Noise margin:5.5 / 9.5
9. Line attenuation:28.5 / 19.9
10. Signal attenuation:28.6 / 17.9
11. Data sent/received:

785.9 MB / 19.2 GB

Done the speed test and this is what its showing. 
Download Speed (Mbps): 23.59

Upload Speed (Mbps) : 4.68

Ping Latency (ms): 15

I Am suppose to be getting this.. 

         Product: Unlimited Fibre

  • Minimum Guaranteed Speed: 34Mbps
  • Current Line Speed (Download): 36.6Mbps
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,073
Thanks: 4,579
Fixes: 1,166
Registered: ‎11-01-2008

Re: ASDL Speed slow


Moderators Note


This topic has been moved from ADSL Broadband to Fibre

Customer / Moderator
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If it fixed it click 'This fixed my problem'
RewindJack
Hooked
Posts: 8
Registered: ‎08-04-2020

Re: ASDL Speed slow

Capture.PNGThis is the latest infomation. Still the download speed is way below the 30 that your saying i should be getting. -_-