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AOVPN Issues, again.

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Dabbler
Posts: 17
Thanks: 2
Fixes: 1
Registered: ‎23-03-2017

AOVPN Issues, again.

I posted a thread a few months ago about issues connecting to an AOVPN using Plusnet. This issue has started again, there have been lots of reports of problems for Plusnet users trying to connect to an AOVPN.

As soon as I use my mobile hotspot (Plusnet mobile incidentally) the AOVPN connects.

Is there any way to escalate this to someone who can look into it? There's clearly an issue affecting Plusnet users and AOVPN systems.

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2 REPLIES 2
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Newbie
Posts: 1
Thanks: 1
Registered: a month ago

Re: AOVPN Issues, again.

Im having this issue too just moved to plusnet and i cant connect to my company AOVPN i need to be able to work from home or ill need to switch agaiin

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Dabbler
Posts: 17
Thanks: 2
Fixes: 1
Registered: ‎23-03-2017

Re: AOVPN Issues, again.

I've been through the usual rigmarole of line resets and turning everything off and then on which annoyingly has affected my sync speed.

On the second call I asked the agent if I could switch static IPs, as soon as I reconnected the PPPoE session on my router the AOVPN started working again.

How can we raise this issue with the technical people at Plusnet? Clearly something's up and it needs investigating and fixing.