ADSL to FTC switchover *finally* happened - upload speed now 18Mbs but download still stuck at 4Mbs
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ADSL to FTC switchover *finally* happened - upload speed now 18Mbs but download still stuck at 4Mbs
17-02-2021 8:31 AM - edited 17-02-2021 8:39 AM
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Hi all,
After a long wait, the switch-over from ADSL to FTC happened sometime in the past 12 hours 24hrs**
The Hub One is now reporting
Downstream: | 79.9 Mbps |
Upstream: | 20 Mbps |
Huzzah!
Unfortunately, according to both speedtest and broadbandspeedchecker, while we're now getting a whopping upload speed of ~18Mbs (~20x faster than yesterday 😁) download is still stuck at 4.6Mbs. 😕
I gave the hub one an extra reboot for good measure, but to no avail..
Is there some other setting that can be adjusted to release the brakes?
Thanks
S
** Update: The hub ones' log says...
08:35:37, 16 Feb. | (1211994.030000) WAN operating mode is VDSL |
... so it must have changed yesterday, a day earlier than expected.
Re: ADSL to FTC switchover *finally* happened - upload speed now 18Mbs but download still stuck at 4
17-02-2021 8:43 AM
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Hopefully one of the staffers will pick it up soon
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: ADSL to FTC switchover *finally* happened - upload speed now 18Mbs but download still stuck at 4
17-02-2021 8:30 PM
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<Bump>
Nothing much seems to be happening. I guess none of the staff saw this. There seemed to be relatively little commentary on the ticket when I raised it.
I must say I certainly seem to have an ironic form of Asymmetric DSL with upload being 5-6x faster than download!
Re: ADSL to FTC switchover *finally* happened - upload speed now 18Mbs but download still stuck at 4
17-02-2021 11:19 PM
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It’s possible the product change to fibre hasn’t completed on your account yet, what’s the ‘current line speed’ show as on the broadband tab in your account online?
Re: ADSL to FTC switchover *finally* happened - upload speed now 18Mbs but download still stuck at 4
18-02-2021 7:33 AM
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Essentially, it's been saying the following since at least the 1st of Feb (including the guaranteed part)..
- Product: Unlimited Fibre Extra
- Estimated Download Range: 67 - 72Mbps
- Estimated Upload Range: 17 - 18Mbps
- Minimum Guaranteed Speed: 60.9Mbps
- Current Line Speed (Download): 5.1Mbps
It's just perplexing that the upload rate has definitely gone from its ADSL rate of ~0.5 Mb/s to (testing this morning with BTW) 19Mbs, which closely matches the modem's reported rate, yet the download rate seems capped at 5, while the modem says it should be going quite a bit faster.
I really could do with the faster downloads - had to transfer some big files off a work server earlier this week and it took h..o..u....r......s
Re: ADSL to FTC switchover *finally* happened - upload speed now 18Mbs but download still stuck at 4
18-02-2021 9:59 AM
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So, right in the middle of a business meeting the connection dropped out because the hub one disconnected 😳
09:47:04, 18 Feb. | (92254.700000) PPPoE is down after 1535 minutes uptime [Disconnected] |
09:47:00, 18 Feb. | (92250.810000) PPP LCP Send Termination Request [PPPoE PADT received] |
On the upside, it BTW speed test now says 70Mbs 😁 !!!
On the whole: 😊
Re: ADSL to FTC switchover *finally* happened - upload speed now 18Mbs but download still stuck at 4
18-02-2021 1:39 PM
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Sounds like you were capped at ADSL, this type of profile generally only affects download speeds. At least it’s sorted now and you’ve got a big increase even if it did cause a bit of hassle during your meeting.
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