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ADSL Speed Drop

Posts: 6
Registered: ‎14-10-2020

ADSL Speed Drop

Hi, I've recently experienced a huge speed drop to less than half of what I have been getting previously. My speeds have dropped from mid 40s to 20mb. Can someone have a look, this has been going on for a week now and I am trying to work from home in a very Internet centric role.
Posts: 27,028
Thanks: 5,356
Fixes: 1,340
Registered: ‎11-01-2008

Re: ADSL Speed Drop

Moderators Note

This topic has been moved from ADSL Broadband to Fibre

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Plusnet Help Team
Plusnet Help Team
Posts: 1,648
Thanks: 398
Fixes: 72
Registered: ‎01-12-2020

Re: ADSL Speed Drop

Hi Stuart, thanks a lot for reaching out. I've just run a line test from my end and can see download speeds of around 53Mbps. The issue you've described may be due to the Wi-Fi connection in your property.


Please see the following link for information on getting the best Wi-Fi signal across the property:


If you have followed the steps outlined, and still experience slow speeds, please let me know and we'll escalate this to our technical support team.


hope this helps, Adam.

 Plusnet Help Team - Leeds