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A week after fibre install and still running at 1/4 of ADSL speed!
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Re: A week after fibre install and still running at 1/4 of ADSL speed!
20-03-2015 12:31 PM
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What a nightmare! Puts my speed issues and concerns well in the shade.
Good Luck ianthescot!
Good Luck ianthescot!
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Re: A week after fibre install and still running at 1/4 of ADSL speed!
20-03-2015 12:42 PM
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Message 32 of 34
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Re: A week after fibre install and still running at 1/4 of ADSL speed!
21-03-2015 1:45 PM
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Well another openreach engineer here this morning (before 9am on a Saturday morning!). He managed to get sync but I'm still not getting online. Tried my Linksys router as well as technicolour TG542n and new Sagem fibre router configured for ADSL. None work, all get broadband light steady but no internet light. BT reckon its something to do with the fibre back to ADSL swap and something needs yo be changed but Plusnet support and Openreach engineer cant figure out exactly what. Plusnet have now put a cease on the fibre as BT system still shows fibre and Plusnet tests are trying to test fibre. They are "hoping" that this will reset something though they aren't sure what. So I've still got no internet. Couldn't make this up if I tried!
Message 33 of 34
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Re: A week after fibre install and still running at 1/4 of ADSL speed!
23-03-2015 9:14 PM
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Latest update. After some to-ing and fro-ing regarding whether or not I'm on fibre or ADSL, eventually got internet back up today. Router is showing sync of 7.5Mb but BT speed test shows speed of 1.3Mb. Here's hoping this will improve!
Message 34 of 34
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