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A sudden drop in speed

bakaxdkaikun
Newbie
Posts: 1
Registered: 14-12-2014

A sudden drop in speed

Hello
Ive had a big drop in speed from where i usually get 30mb to around 1mbp...it just happened today why is ? Have a casued this or is there some kind of limit to the speeds I have.
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,648
Thanks: 641
Fixes: 162
Registered: 05-04-2007

Re: A sudden drop in speed

I'm just going to have a look.
*edit*
I've found some strangeness on your account, so I'm going to fix it. You might get some unexpected emails that tell you your order is placed, or your broadband is now ready to use. Feel free to ignore these.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,648
Thanks: 641
Fixes: 162
Registered: 05-04-2007

Re: A sudden drop in speed

I can't see anything immediately obvious causing your slow speeds. Are you connected via wired or wireless?
Can you run through the steps at https://faults.plus.net so we can take a look at this.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff