A month to switch from adsl to fibre?

[#1]

Just moved my phone line to Plusnet so I could upgrade to fibre and just had an email saying my activation date is 03/03/16, are they having a laugh, you could run a new cable from the exchange in that time. All it takes is brief visit by the engineer to the cabinet. Unbelievable!!!!

[#2]

Plusnet will pick the earliest date possible for the install, if you have to wait so long that's down to BT wholesale/open reach.
Likely your exchange is full and that's when they expect additional capacity to be added or no engineers available to do the work until then.

[#3]

Quote from: vernon123

you could run a new cable from the exchange in that time

no you couldn't

Quote from: vernon123

All it takes is brief visit by the engineer to the cabinet.

no it doesn't

[#4]

Quote from: vernon123

Unbelievable!!!!

https://www.openreach.co.uk/orpg/home/contactus/tellussomething/comorprob/complaintsorproblems.do
Knock yourself out

[#5]

Not sure that is going to help ?    Might well knock himself out - hitting Brickwall? 
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