9pm.... LAG, now happening every day
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- Re: 9pm.... LAG, now happening every day
9pm.... LAG, now happening every day
09-02-2015 9:30 PM
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Last month the quality of my service has gone through the floor - was stable for best part of 10 months, on fttc, 70 meg down, 20 up.
Speeds still similar but interleaving / DLM kicked in at xmas for a couple of weeks and seems to have backed off again thankfully, however now, for about the last 4 weeks getting huge ammounts of packetloss and ping spikes from about 9pm onwards.
its pretty much the same every weekday so im assuming its capacity related somewhere along the line?
just started a thinkbroadband ping monitor (which is a little useless as the ping issues are patches of lag and that only records a few minutes i think) - but need to do something, for the gaming I do the services is pretty much useless after 9pm at the moment.
Re: 9pm.... LAG, now happening every day
09-02-2015 9:46 PM
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Re: 9pm.... LAG, now happening every day
09-02-2015 9:48 PM
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brand new wiring from the DP on the outside of my building direct to the Openreach modem due to a bit of a cockup during the initial install - all had to be redone.
Re: 9pm.... LAG, now happening every day
10-02-2015 9:37 AM
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You should be using username@plusdsl.net however your currently connected withusername@plus.net
This will be giving you a incorrect traffic management profile and may not be helping things.
Can you change it and see how you get on?
Re: 9pm.... LAG, now happening every day
10-02-2015 10:42 AM
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Kind of a waste me paying for all that plusnet PRO for the last few months.
Will see tonight how it affects things.
cheers
Re: 9pm.... LAG, now happening every day
11-03-2015 8:33 PM
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Problems seem to have returned, exactly same symptoms, 8pm. Following changing the username before it seemed to help a lot - now, username is correct but ping/stability issue has returned.
DLM hasnt kicked in, all seems fine - same ping as before, was just a single power off/on of the openreach modem. What to do now?
Re: 9pm.... LAG, now happening every day
11-03-2015 9:52 PM
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I don't know what's going on, but my speed tonight collapsed from 55 Mbps to 22 for no reason at 2048.
I tried to do the advanced diagnostics on BTW speedtest and it failed to connect & connection went down.
Did a reboot of PC & re did my router settings and rebooted it and it all came back online again. Any ideas?
Re: 9pm.... LAG, now happening every day
11-03-2015 10:03 PM
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Re: 9pm.... LAG, now happening every day
06-04-2015 9:45 PM
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Re: 9pm.... LAG, now happening every day
06-04-2015 9:48 PM
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Can you try disconnecting from your router and then turning the OR modem off for 10 mins/back on again and reconnect?
Re: 9pm.... LAG, now happening every day
06-04-2015 9:57 PM
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Quote from: AndyH @ Slu - I wouldn't both with the pro add on. It's a waste of money. Can you run the BT Speed Tester http://speedtest.btwholesale.com/ and Further Diagnostics? If you fail this test (shows red) then it will give you the next step where you login with a test account.
just seen your reply coming back to this topic tonight.
Test shows me at 31meg down, 13.55 meg up and latency at 40.
speedtest.net has me at 55 meg down, and 17 up (i ran this as i know previously i had 65/19 on speedtest.net for comparison).
It also gave me a red bar on download speed - so something isnt right here...
Following the additional tests - changed the username and ran the 3rd set of tests, results were
49 down, 2.26 up
then gave the message:
Your service was found to be performing poorly.
Please raise a fault with your service provider, stating that the BT Performance Tester tool indicates poor service throughput performance after the third test.
Re: 9pm.... LAG, now happening every day
06-04-2015 9:58 PM
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Quote from: AndyH This looks like some kind of fault.
Can you try disconnecting from your router and then turning the OR modem off for 10 mins/back on again and reconnect?
Yep, have rebooted the router earlier today - will give it a full 10 min power cycle now and see how it goes - really odd, service has been okish again untill today.
Re: 9pm.... LAG, now happening every day
07-04-2015 9:13 AM
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The sync speed has dropped from 63 to 57 so it is below your estimate by around 12mbps.
Do you have a live link to your ping graph?
Re: 9pm.... LAG, now happening every day
07-04-2015 1:31 PM
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Quote from: Matthew Our testing isn't showing any major issues with the line although the username has gone back to @plus.net again.
The sync speed has dropped from 63 to 57 so it is below your estimate by around 12mbps.
Do you have a live link to your ping graph?
Hi there - I just logged in to check up on it today (last night, i switched back from the test domain once the testing was complete - were you suggesting i should have left it?)
Live graph is here : http://www.thinkbroadband.com/ping/share/080a99d8e767d83d2625946a4ba99e7e.html
Worryingly - it seems its not resonding to ping since i changed settings back last night, although i was fairly sure the BB was back up again (I was using it overnight on my iphone over wifi, athough it may have jumped to 4g, but also tried using from my PC over 100mbps cat5e).
:edit: I disconnected the PPPOE session at 10pm, then powered off the OR modem for 10 mins, then reversed the proceedure, from what i could see the router did connect back up again and was online - and I had changed the username back to my plusnet u/n
Re: 9pm.... LAG, now happening every day
07-04-2015 1:38 PM
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