50% speed
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- Re: 50% speed
50% speed
05-05-2016 12:06 PM
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Past couple of days the speed has been fluctuating:
9mb, 5mb, 16mb
BT Speedtest
Download speedachieved during the test was - 18.99 Mbps
For your connection, the acceptable range of speedsis 20 Mbps-38.71 Mbps .
Additional Information:
IP Profile for your line is - 38.71 Mbps
Is this the best my Fibre upgrade can achieve?
Re: 50% speed
05-05-2016 12:10 PM
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With a profile of 38.71 I'd expect you to see faster speeds. Let me go double check your account.
Re: 50% speed
05-05-2016 12:11 PM
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Everything is set correctly on your account, however it doesn't look like you've disconnected/reconnected since upgrading to fibre. Can you try that and see what speeds you're getting.
Re: 50% speed
05-05-2016 12:31 PM - edited 05-05-2016 12:32 PM
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After re-connect:
6.75 (mbps)
1.44 (mbps)
40.75 (ms)
Re: 50% speed
05-05-2016 12:35 PM
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Is that over wired or wireless?
Can you the BT Speedtest http://speedtest.btwholesale.com/ - doing the further diagnostics after the first one?
Re: 50% speed
05-05-2016 12:55 PM
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BT Speedtest keeps taking me to "Third Test" and asks me to change my router login
Re: 50% speed
05-05-2016 1:08 PM
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. Best Effort Test: -provides background information.
Download Speed | |
1.06 Mbps |
0 Mbps | 38.71 Mbps Max Achievable Speed |
Download speedachieved during the test was - 1.06 Mbps For your connection, the acceptable range of speedsis 20 Mbps-38.71 Mbps . Additional Information: IP Profile for your line is - 38.71 Mbps |
2. Upstream Test: -provides background information.
Upload Speed | |
1.83 Mbps |
0 Mbps | 2 Mbps Max Achievable Speed |
Upload speed achieved during the test was - 1.83Mbps Additional Information: Upstream Rate IP profile on your line is - 2 Mbps |
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.
Re: 50% speed
05-05-2016 1:12 PM
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If that's over a wired connection I'd advise getting a fault reported at https://faults.plus.net
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