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40/2 Fibre, yeah right

gavininwales
Grafter
Posts: 25
Registered: 31-07-2015

40/2 Fibre, yeah right

Hi,
Just upgraded from my 3Mbps, 320Kbps ADSL line to my promised 33/2 line.  As i said, yeah right.  I am getting 3Mbps download (the same) and 10Mbps upload.
BT Wholesale say i can get up to 56Mbps!
WTG is going onHuhHuh
Come on PlusNet, sort yourself out!!!
I wanted to download my Window$ 10 upgrade today, but at that speed, it would take me over a day to download it..
Sad
10 REPLIES
Community Veteran
Posts: 2,285
Thanks: 109
Fixes: 4
Registered: 18-02-2013

Re: 40/2 Fibre, yeah right

southerner
Aspiring Pro
Posts: 512
Thanks: 45
Fixes: 1
Registered: 27-11-2013

Re: 40/2 Fibre, yeah right

Probably your PlusNet gateway profile hasn't updated yet. I'm sure someone will be along to help you soon.
gavininwales
Grafter
Posts: 25
Registered: 31-07-2015

Re: 40/2 Fibre, yeah right

11110_110 tried all of those, all come back with the same result.  waiting for chat now.  I phoned them at 2pm and they said it should be sorted by 5!
Community Veteran
Posts: 2,285
Thanks: 109
Fixes: 4
Registered: 18-02-2013

Re: 40/2 Fibre, yeah right

9:00AM till 9:00PM!
Community Veteran
Posts: 2,285
Thanks: 109
Fixes: 4
Registered: 18-02-2013

Re: 40/2 Fibre, yeah right

Current call waiting time 20mins...http://www.plus.net/supportpages.html?a=212&supportc=rhm_cscstats
You did try disconnecting then re-connecting 192.168.1.254 I guess ?
gavininwales
Grafter
Posts: 25
Registered: 31-07-2015

Re: 40/2 Fibre, yeah right

Quote from: 11110_110
Current call waiting time 20mins...http://www.plus.net/supportpages.html?a=212&supportc=rhm_cscstats
You did try disconnecting then re-connecting 192.168.1.254 I guess ?

9pm, Yep they disconnected me despite me starting the wait before 9.  8.30 mins waited on phone so far
Tried that as well.
southerner
Aspiring Pro
Posts: 512
Thanks: 45
Fixes: 1
Registered: 27-11-2013

Re: 40/2 Fibre, yeah right

It could be worse. You could be with BT and after you've joined they divert you to an Indian call centre that doesn't even know what you're talking about.
gavininwales
Grafter
Posts: 25
Registered: 31-07-2015

Re: 40/2 Fibre, yeah right

Sorted  Cheesy
Community Veteran
Posts: 2,285
Thanks: 109
Fixes: 4
Registered: 18-02-2013

Re: 40/2 Fibre, yeah right

Superb, you might want to get rid of the full quote in reply #6 before the growlers arrive  Wink
Happy Days...
Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: 07-02-2012

Re: 40/2 Fibre, yeah right

So ............. What upstream speed are you getting?