cancel
Showing results for 
Search instead for 
Did you mean: 

4 hours of speed

col6
Dabbler
Posts: 14
Registered: ‎17-04-2016

4 hours of speed

Got connected today to fibre had to ring support to get things working as they should , so worked great for 4 hours now for some reason the download speed has died but the upload is smoking hot

 

 

Anyone know why this would happen ?   before and after links below 

 

http://www.speedtest.net/my-result/5322798615

http://www.speedtest.net/my-result/5323256340

2 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,648
Thanks: 726
Fixes: 69
Registered: ‎21-09-2009

Re: 4 hours of speed

What does the Plusnet Line speed at https://portal.plus.net/my.html?action=data_transfer_speed show ?

 

It may have gone back to ADSL speed so needs Plusnet to change it and then you need to log onto the router, click "disconnect", wait 30 seconds and then click "connect"

 

To get Plusnet to change it, either phone or use the Chat facility. Word of warning, if you use adblocker software, you will need to disable for Plusnet sites to get the chat to work.

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: 4 hours of speed

I believe we have this fixed now?

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet