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4 BT Engineers cannot clear fault, whats next?

Faizan786
Rising Star
Posts: 152
Thanks: 38
Registered: 31-05-2015

4 BT Engineers cannot clear fault, whats next?

I've had an engineer spend 3 to 4 hours trying to remove battery contact and a cable error on his diagnostic results, He eventually gave up stating he cannot do any further and left. So what happens next? Anyone have this happen to them before?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,509
Thanks: 518
Fixes: 195
Registered: 01-01-2012

Re: 4 BT Engineers cannot clear fault, whats next?

From what I can see the engineer's still got hold of the fault.
I'll chase Jo up for you when she's in the office.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team