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38 mb fibre's upload speed?

Mungo
Dabbler
Posts: 11
Thanks: 1
Registered: 19-06-2017

38 mb fibre's upload speed?

Is the upload speed on the 38 mb fibre still 2 mb?

Every other provider gives 10 mb upload, some of which are also cheaper, so why would I want to pick plusnet instead?
6 REPLIES
azc
Rising Star
Posts: 65
Thanks: 14
Fixes: 1
Registered: 16-10-2015

Re: 38 mb fibre's upload speed?

Most connections were due to be upgraded to upto 9.5 Mbps upload by the end of November

Terranova667
Aspiring Pro
Posts: 1,212
Thanks: 47
Fixes: 2
Registered: 19-02-2014

Re: 38 mb fibre's upload speed?

New customers automatically get up to 10Mb existing customers should have been updated by end of November either way it's 10Mb now like all other ISPs just a shame plusnet was so slow about it.

Mungo
Dabbler
Posts: 11
Thanks: 1
Registered: 19-06-2017

Re: 38 mb fibre's upload speed?

Oh ok. I think the area Im buying my first house in next year only has 40 mb available and I was previously settled on getting plusnet except for just realizing the upload speeds are improving on this speed.
fred77
Grafter
Posts: 25
Thanks: 6
Registered: 04-11-2017

Re: 38 mb fibre's upload speed?

As a brand new customer, as from yesterday,  I can confirm that I am only getting max 2mbps at present. I understand from this forum that I should be pushed up to up to 10mbps on Monday. Let's hope so.

 

John

Interceptor121
Aspiring Pro
Posts: 121
Thanks: 13
Fixes: 5
Registered: 12-01-2014

Re: 38 mb fibre's upload speed?

Got fibre on December 1
40/10 real speeds 37.2/9.5 mbps
Plusnet Help Team
Plusnet Help Team
Posts: 4,710
Thanks: 1,035
Fixes: 227
Registered: 21-04-2017

Re: 38 mb fibre's upload speed?

Hi there. I can confirm that we're provisioning new Unlimited Fibre customers on an upstream speed of up to 9.5mbps, and most of the existing customers on this package should be moved across by now.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team