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20-24Mbps average :(

bod
Grafter
Posts: 27
Registered: 30-07-2007

20-24Mbps average :(

Sad Sad
signed up for the up to 76Mbps bla bla and I get a measly speed of 24mbps off peak - utter bobbins!!!
Wish I had gone with Virgin.
I have been with plusnet and Force 9 since 2002 but this service is just bad!! Is it my area - Nottingham?
In Milton Keynes where I was before it was a lot faster.
3 REPLIES
jafreer
Rising Star
Posts: 832
Thanks: 49
Registered: 13-10-2012

Re: 20-24Mbps average :(

What speed estimate were you given when you signed up?
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: 20-24Mbps average :(

Was that speed over WiFi or ethernet bod?
Please test over ethernet if you haven't already: http://speedtest.btwholesale.com/
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
sjptd
Grafter
Posts: 467
Registered: 01-09-2014

Re: 20-24Mbps average :(

As Adam says, Please test over ethernet if you haven't already: http://speedtest.btwholesale.com/
Also, when the first part is finished, continue to Further Diagnostics, type in your telephone number, and post the 'Max Achievable Speed' (profile)