17dB SNR - room for more speed?

[#1]

Hi,

My line has been 'stable' with the details in the screenshot below, previous to moving to Plusnet I used to get ~60meg down.

Initially when I moved over my SNR was ~6dB with 50meg, but this has since recovered to show a SNR downsteam as the above screenshot. Does this mean there should be some room to squeeze more speed out of it?

Device uptime is currently 52days which I assume accounts for the high HEC errors upsteam?

[#2]

Hey there. Have you tried a reboot of your router to see if it resyncs at a higher level?

[#3]

Not in 52 days as you can see from the uptime But when I replaced the modem cable I left it settle for a couple of days and then rebooted it to see if it would (which it didn't). I'll reboot it again shortly to see if it does.

[#4]

Just tried rebooting now, same speed again with 17db margin.

[#5 · Accepted solution]

Have you tried checking the stats using telnet or a program such as DSLStats?

I think the 4 billion upstream HEC count is a bug, the line attenuation and output power figures being identical is probably another bug, so I'm not sure the SNR margin figure given is correct.

[#6]

Just thought I'd update this - it was a bug in the software. I have since replaced the OR modem with a TP Link one and it seems much better. Although I think my line may be on some sort of capped profile as the sync speed hasn't budged from 49000 for a couple of months even with an SNR or 8.7 (modem reports 58meg attainable rate).