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1 second power outage

goatty2
Rising Star
Posts: 185
Thanks: 3
Fixes: 1
Registered: 09-06-2013

1 second power outage

A few days ago the whole town had a 1 second power cut and since then every day about the same time router lights go red and in the event  log
18:49:32, 02 Feb. ( 144.800000) PPP LCP Receive Configuration Request
18:49:32, 02 Feb. ( 144.330000) PPP LCP Send Configuration Request
18:48:37, 02 Feb. ( 89.720000) PTM over DSL is up
18:47:48, 02 Feb. ( 40.420000) WAN Auto-​sensing running.
18:44:16, 01 Feb. ( 105.220000) WAN operating mode is VDSL
18:44:16, 01 Feb. ( 105.220000) Last WAN operating mode was VDSL
should I do a reboot the router (bt hh5)
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 1,897
Thanks: 12
Fixes: 2
Registered: 24-07-2014

Re: 1 second power outage

If you do decide to reboot the router, log in first and disconnect from the internet. Then, later on reboot the router and log back in to the router before re-connecting to the internet.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
goatty2
Rising Star
Posts: 185
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: 1 second power outage

thanks plusnettony
I'll reboot it tomorrow morning and see what happens
Plusnet Help Team
Plusnet Help Team
Posts: 1,897
Thanks: 12
Fixes: 2
Registered: 24-07-2014

Re: 1 second power outage

Did you have any success?
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
goatty2
Rising Star
Posts: 185
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: 1 second power outage

Hi plusnettony
so far it has worked
will see if it ok tomorrow