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spam to my account contact email that only Plusnet should know

bravoecho75
Grafter
Posts: 36
Thanks: 7
Registered: ‎12-05-2013

spam to my account contact email that only Plusnet should know

I received a spam email today supposedly from a South African bank and having what I expect is a loaded attachment.  Looking at the headers, I expected it to be to an address I know was leaked (from jowood games) some years ago, but no, it was to the contact address associated with my PN account.  The thing is, this email address is a dedicated one that's only used to receive correspondence from PN.  Any indications that you've had a leak?

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,051
Thanks: 9,697
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Registered: ‎21-04-2017

Re: spam to my account contact email that only Plusnet should know

Thanks for bringing this to our attention @bravoecho75 and apologies for the delayed response.

I've raised this to the relevant team and they'll investigate this further.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
bravoecho75
Grafter
Posts: 36
Thanks: 7
Registered: ‎12-05-2013

Re: spam to my account contact email that only Plusnet should know

Thanks,

 

Let me know if you need anything.  I know it's unlikely that you'll find anything unless there are other data points that you can use to build a picture.

 

BE 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,051
Thanks: 9,697
Fixes: 1,529
Registered: ‎21-04-2017

Re: spam to my account contact email that only Plusnet should know

Thanks for getting back to me @bravoecho75 

We've investigated this and I've provided our findings/possible causes on a support ticket you can view by going Here.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet