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spam to my account contact email that only Plusnet should know

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Grafter
Posts: 27
Thanks: 7
Registered: ‎12-05-2013

spam to my account contact email that only Plusnet should know

I received a spam email today supposedly from a South African bank and having what I expect is a loaded attachment.  Looking at the headers, I expected it to be to an address I know was leaked (from jowood games) some years ago, but no, it was to the contact address associated with my PN account.  The thing is, this email address is a dedicated one that's only used to receive correspondence from PN.  Any indications that you've had a leak?

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Plusnet Help Team
Plusnet Help Team
Posts: 17,272
Thanks: 5,328
Fixes: 905
Registered: ‎21-04-2017

Re: spam to my account contact email that only Plusnet should know

Thanks for bringing this to our attention @bravoecho75 and apologies for the delayed response.

I've raised this to the relevant team and they'll investigate this further.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Grafter
Posts: 27
Thanks: 7
Registered: ‎12-05-2013

Re: spam to my account contact email that only Plusnet should know

Thanks,

 

Let me know if you need anything.  I know it's unlikely that you'll find anything unless there are other data points that you can use to build a picture.

 

BE 

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Plusnet Help Team
Plusnet Help Team
Posts: 17,272
Thanks: 5,328
Fixes: 905
Registered: ‎21-04-2017

Re: spam to my account contact email that only Plusnet should know

Thanks for getting back to me @bravoecho75 

We've investigated this and I've provided our findings/possible causes on a support ticket you can view by going Here.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team