rDNS
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rDNS
13-02-2019 2:06 PM
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People keep telling me it will be sorted within 24hrs but it never is.
I've just moved provider to you because I thought you had better customer service than the rest, please be better and resolve this for me.
Re: rDNS
13-02-2019 4:33 PM
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Hi @Bobbymax, I do apologise for the delay responding to the ticket.
Moving forward, I've escalated the ticket to myself so I can make sure this is updated as soon as possible for you, however as it currently stands, we'd need you to set up the appropriate A record for us to be able to set this up.
I've responded to the ticket in more detail regarding this.
I hope this helps.
Re: rDNS
13-02-2019 5:13 PM
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Moderator's Note(s)
Thread moved from General Chat to Everything Else.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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