rDNS update
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- Re: rDNS update
28-03-2020 11:33 AM
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I submitted a ticket (200239829) first thing Monday morning to request a change to my rDNS.
Now I know things are probably going to take longer with the current situation, but does anyone at Plusnet have any idea when I can expect my ticket to be answered as it's already been 5 days.
Plusnet aren't taking phone calls and their web chat is non-functional and the advice on the recorded message is to post here.
Fixed! Go to the fix.
Re: rDNS update
29-03-2020 11:38 PM
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You'd be best posting in one of the tech support forums - this is general chat and PN rarely get involved here in normal times so in this time of crisis you can be sure they'll be too busy for chatting.
Re: rDNS update
30-03-2020 6:29 AM
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Moderators Note
This topic has been moved from Chat to Everything Else
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: rDNS update
30-03-2020 8:50 AM
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Thanks. I looked at the other forum topics but none of them seemed particularly relevant which is why I posted in the General forum. I can see this post has been moved to another sub-forum now so hopefully Plusnet will actually see it.
30-03-2020 10:53 AM
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Thanks for getting in touch @infidelus
That's been picked up for you and you should see the change within 24 hours
Re: rDNS update
30-03-2020 12:09 PM
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Thanks Matthew, I've seen the ticket update now.
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