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rDNS change

amp85
Newbie
Posts: 2
Registered: 3 weeks ago

rDNS change

Hi

 

I have just changed my account to have a static IP, I see that the rDNS record will show my username which seems unwise and there isn't an obvious way to get it changed.

 

Reading this forum it seems that I can get it changed to <ip address>.plus.com by posting on here, any help would be appreciated

 

thanks!

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,927
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: rDNS change

Hi @amp85 

I've raised a ticket on your account regarding this.

If you can respond to it and post back here once you've done so we can get that updated

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
amp85
Newbie
Posts: 2
Registered: 3 weeks ago

Re: rDNS change

Hi

 

@MatthewWheeler Thanks for getting back to me so quickly, I have responded to the ticket as requested

 

thanks again!

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,927
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: rDNS change

Thanks for that.

I've raised this to the right team and this should be sorted for you in the next 5 working days

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team