rDNS - can't find how to setup after following the page links
Hi I've been assigned a static IP address and I'm attempting to find out how to get the rDNS value changed for that IP address.
On my account in the static IP section where the static IP address is shown there is this paragraph:
As standard, the rDNS for your IP address(es) is username.plus.com (where 'username' is your Account Username). If you need to change your rDNS settings, please request this through the Help Assistant.
However following the link the the help assistant, it says that on-line help is no longer available and I can't find anywhere where you can request the rDNS value to be changed.
How to I go about getting the rDNS value changed please.
Re: rDNS - can't find how to setup after following the page links
Welcome to our Community Forum. Please accept my apologies for the issues you're having in raising a Ticket on your account. I've created one for you which you'll need to respond to, in order for us to action your request. Please send me a PM once you've responded to it and I'll make sure this gets raised with our Network Operations Team.
-Adam - Plusnet Leeds