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rDNS Change

FIXED
g0uex
Grafter
Posts: 29
Thanks: 1
Registered: ‎24-02-2012

rDNS Change

Hi could someone change my rDNS to g0uex.co.uk please.

 

Thanks

Mick

15 REPLIES 15
g0uex
Grafter
Posts: 29
Thanks: 1
Registered: ‎24-02-2012

Re: rDNS Change

Anyone picked this up?

 

Thanks

Mick

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,370
Thanks: 469
Fixes: 117
Registered: ‎07-12-2017

Re: rDNS Change

Hiya @g0uex, thanks for getting in touch on our forums. I'm sorry for the delay in getting to your post, we're busier than usual at the moment!

 

I have created a ticket here: https://www.plus.net/wizard/?p=view_question&id=224278988 if you could please reply on there with your request and nudge me on here once done, I'll get that picked up and raised for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
g0uex
Grafter
Posts: 29
Thanks: 1
Registered: ‎24-02-2012

Re: rDNS Change

Hi Lauren

 

I have responded to the ticket and confirmed the request.

 

Thanks

Mick

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,370
Thanks: 469
Fixes: 117
Registered: ‎07-12-2017

Re: rDNS Change

Fix

Thanks for that, I've picked that up and raised the request for you Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
g0uex
Grafter
Posts: 29
Thanks: 1
Registered: ‎24-02-2012

Re: rDNS Change

Hi Lauren 

 

It has now been updated.

 

Thanks

Mick

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,370
Thanks: 469
Fixes: 117
Registered: ‎07-12-2017

Re: rDNS Change

That's great Smiley thank you for the update. 

 

Just get back to us should you have any further queries at all. 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
g0uex
Grafter
Posts: 29
Thanks: 1
Registered: ‎24-02-2012

Re: rDNS Change

Hi Lauren

Sorry to be a pain but it appears that I need it changing to mail.g0uex.co.uk.

Thanks

Mick

Tags (1)
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,540
Thanks: 547
Fixes: 152
Registered: ‎27-04-2007

Re: rDNS Change

Hiya Mick, no worries at all. Can you drop us a reply to a ticket I've opened on your account here please? https://www.plus.net/wizard/?p=view_question&id=224460156

 

Let me know back on here when you have and we'll get that updated for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
g0uex
Grafter
Posts: 29
Thanks: 1
Registered: ‎24-02-2012

Re: rDNS Change

Hi Adam

 

I have responded to the ticket.

 

Thanks

Mick

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,540
Thanks: 547
Fixes: 152
Registered: ‎27-04-2007

Re: rDNS Change

Cheers Mick, I've just popped the request through to our netops team and we should have that done within the next couple of days. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,540
Thanks: 547
Fixes: 152
Registered: ‎27-04-2007

Re: rDNS Change

Hi Mick, juts letting you know that I've received confirmation that the rDNS has been updated so that should come into effect within the next 24 hours for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
g0uex
Grafter
Posts: 29
Thanks: 1
Registered: ‎24-02-2012

Re: rDNS Change

Hi Adam

 

Thanks for the update.

 

Mick

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,540
Thanks: 547
Fixes: 152
Registered: ‎27-04-2007

Re: rDNS Change

No worries! please let me know if it's not updated in time or if there's anything else I can help you with.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
g0uex
Grafter
Posts: 29
Thanks: 1
Registered: ‎24-02-2012

Re: rDNS Change

Hi Adam

 

The update has now gone live thanks for your help.

 

Mick