cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

@plusnet ftp pw not reset with all others

Gus
Rising Star
Posts: 3,212
Thanks: 24
Fixes: 2
Registered: ‎31-07-2007

@plusnet ftp pw not reset with all others

‎10-09-2019 12:01 AM

reset my pw  about a month or so back and tonight went to look at what files I had in my PN web space.  I could not login using the new pw but had to use the old pw

Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Message 1 of 2
(341 Views)
0 Thanks
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,227
Thanks: 9,870
Fixes: 1,552
Registered: ‎21-04-2017

Re: @plusnet ftp pw not reset with all others

‎10-09-2019 12:07 AM

@Gus When did you reset your account password? We had an issue which we resolved on the 6th August. If you change your account password again, you should see your webspace password automatically match that within 2 hours. Let me know how it goes. Smiley
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 2 of 2
(339 Views)
0 Thanks