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@plusnet ftp pw not reset with all others

Rising Star
Posts: 3,211
Thanks: 24
Fixes: 2
Registered: ‎31-07-2007

@plusnet ftp pw not reset with all others

reset my pw  about a month or so back and tonight went to look at what files I had in my PN web space.  I could not login using the new pw but had to use the old pw

Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Plusnet Help Team
Plusnet Help Team
Posts: 23,735
Thanks: 8,509
Fixes: 1,387
Registered: ‎21-04-2017

Re: @plusnet ftp pw not reset with all others

@Gus When did you reset your account password? We had an issue which we resolved on the 6th August. If you change your account password again, you should see your webspace password automatically match that within 2 hours. Let me know how it goes. Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team