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Posts: 138
Registered: ‎10-09-2007 IP blocked by M$ email services

Hi. This is the qmail-send program at
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
Connected to but sender was rejected.
Remote host said: 550 OU-001 Unfortunately, messages from weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to

Im getting hundreds of bounced emails from my forum who is set up with phpBB and anybody who has a msn, hotmail, live, etc email address is having the server reject the above IP address.  It just seems like a complete blanket ban on
This is a major issue as I have just lost communication with a large chunk of the internet through the IP address that my hosting is sat upon.  Sad
Can anybody from plusnet comment or possibly any other plesk-host3 hosted users?
Posts: 1,101
Thanks: 2
Registered: ‎10-09-2010

Re: IP blocked by M$ email services

For speedy resolution I would pick up the phone and call Plusnet.
Posts: 138
Registered: ‎10-09-2007

Re: IP blocked by M$ email services

You can add googlemail to the list too.
I doubt my small forum can be causing this so I'm guessing there is another account hosted on host3 causing all PAYH users on this server the issue.
Quote failed after I sent the message.
Remote host said: 550-5.7.1 [ 1] Our system has detected an unusual rate of
550-5.7.1 unsolicited mail originating from your IP address. To protect our
550-5.7.1 users from spam, mail sent from your IP address has been blocked.
550-5.7.1 Please visit to review
550 5.7.1 our Bulk Email Senders Guidelines. q14si15665281wby.63
Posts: 138
Registered: ‎10-09-2007

Re: IP blocked by M$ email services

some further research reveals the blacklist of the IP address is help by spamhause as its caused by a trojan infected servers and consiquently PAYH host3 server is now "spammed" by hotmail and googlemail.  Sad
more info at:
[quote=""]IP Address is listed in the CBL. It appears to be infected with a spam sending trojan or proxy.
It was last detected at 2011-01-22 16:00 GMT (+/- 30 minutes), approximately 2 hours, 30 minutes ago.
This IP is infected with, or is NATting for a machine that is infected with, a PHP-based backdoor trojan. The most common target of this infestation is Plesk hosting environments using Qmail and Wordpress.
The infestation appears to be associated with the virtual web host "". Attempts to find the trojan scripts should focus on the web content directories associated with "".
I bloody hope plusnet or PAYH sort this out asap, ill be on the phone monday morning complaining but as my wife used to work for PN she confirms that PAYH level 3 advisors are not available except mon - fri 9.5pm  Sad
Hope this info helps some other users, regards Denis