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my cron job seems to have stopped running

Posts: 28
Registered: ‎12-03-2010

my cron job seems to have stopped running

I have a backup script that is run by CRON.    For someone unknown reason it has stopped running.    The script itself is fine as I can run it manually no bother.
As all CRON entries are now under the control of PN Networks, I raised a ticket via the 'Ask a question of the Support team' with a reply of 'Unfortunately this is not something we can offer direct support on', and suggested I raise it here.
( #Backups and,84740.msg741300.html#msg741300 both suggest you raise a ticket).
So does anyone have any advice on how to raise CRON issues, specifically who they are sent to and who deals with them.
Hope I don't get into a 'raise a ticket, raise on forum,raise a ticket...' stack overflow !
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: my cron job seems to have stopped running

Hi Marku,
It looks like this has been picked up for you, I'm sorry for the delay. I've had a word with the agent concerned as this is something our networks team can do for you (indeed it has now been done).