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madasafish domain name renewal

FIXED
Meggy23
Newbie
Posts: 3
Registered: ‎18-01-2023

madasafish domain name renewal

Hi, I am having problems renewing my Madasafish domain.  The last few years it has been done after phoning support but this year they seem unable to help. On monday I was told it would be done but it hasn't. The person I spoke to today told me it wasn't even possible?  It is due for renewal on 7th february 2023. 

Hoping someone can help as I really don't want to lose the associated email address.  Thank you.

4 REPLIES 4
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,928
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: madasafish domain name renewal

Hi @Meggy23

I'm really sorry for how long it's taken to get back to you. We've been quite busy recently so it's taking longer than we'd like to reply.

I've raised a request to the relevant team to make sure your domain is renewed and I'll let you know as soon as that's been done

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Meggy23
Newbie
Posts: 3
Registered: ‎18-01-2023

Re: madasafish domain name renewal

That's great, thank you Matthew.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,928
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: madasafish domain name renewal

Fix

Hi @Meggy23

I've had a confirmation that your domain will be renewed around next Friday.

If it's still not happened let us know! 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Meggy23
Newbie
Posts: 3
Registered: ‎18-01-2023

Re: madasafish domain name renewal

Thanks Matthew.  I will check it at the end of the week.