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lost web site

Posts: 57
Registered: ‎13-08-2007

lost web site

Can anyone help?
I get the following message when trying to up date my website.
Server Refused List Request
with the following details
Unable to build data connection: Connection timed out
In addition I seem to have deleted my website and no longer have the correct subfolder to upload web pages to
Aspiring Legend
Posts: 10,063
Thanks: 673
Fixes: 75
Registered: ‎06-04-2007

Re: lost web site

Assuming this problem relates to your Plusnet webspace I think you really need technical support from Plusnet to verify that the folder structure is set up properly, and that FTP access to the webspace works properly.
I suggest raising a ticket recording the error messages you get (as in your post) and ask for the above mentioned checks to be made.
The following link will take you to the Help Assistant for submitting the ticket.