Can anyone help? I get the following message when trying to up date my website. Server Refused List Request with the following details Unable to build data connection: Connection timed out In addition I seem to have deleted my website and no longer have the correct subfolder to upload web pages to
Assuming this problem relates to your Plusnet webspace I think you really need technical support from Plusnet to verify that the folder structure is set up properly, and that FTP access to the webspace works properly. I suggest raising a ticket recording the error messages you get (as in your post) and ask for the above mentioned checks to be made. The following link https://www.plus.net/wizard/?p=wizard&page=22986&wizard_id=38 will take you to the Help Assistant for submitting the ticket.