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its gone!!!!!1

robbiethekid
Newbie
Posts: 1
Registered: ‎31-08-2007

its gone!!!!!1

Your site has been removed because you have exceeded your bandwidth allowance.
says the message....so what now?
How do I get it back and will it cost me?
Ta
Robbie
3 REPLIES 3
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Re: its gone!!!!!1

From memory - raise a ticket.
There is no charge but you have to promise to be a good boy in future  Grin
Peter_Vaughan
Community Veteran
Posts: 14,469
Registered: ‎30-07-2007

Re: its gone!!!!!1

Do you have webstats enabled. If so see what page / area is being accessed the most which will give you an idea of where to make changes.
The website has only been archived and raising a ticket will get it back, but you do need to find out why it exceeded your traffic allowance and take steps to stop it happening again.
Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: its gone!!!!!1

On the page you received there will be the information on how to get your site restored. This doesn't cost you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.