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i cant get a clear answer

binzy
Grafter
Posts: 53
Registered: ‎03-11-2009

i cant get a clear answer

hi guys
                been trying to get a clear answer from support but getting more confused by the day as this is getting my more angry by not getting a straight answer, iv`e never typed so much before, please read it in full below.
                                        cheers binzy
..............................................................
hi
thinking about moving my domains over to you (www.binzy.co.uk) and (www.glynarthur.com) one is two years renewal the .com is a ten year renewal, read as much as i can here but still confused, i know i can have them hosted here for free with my account, and with free transfer for the .co.uk one and £17+vat for the .com one, think im correct so far but confused about the pricing as i paid £7 to buy the .co.uk one and £76 for the ten year .com one, but the renewal pricing here seems to be more than i paid to purchase them or am i missing something, no problem with the transfering side only the pricing renewal part
cheers binzy
...........................
answer one
Dear Mr Arthur,
Thank you for your reply.
I can confirm that the cost for domain registrations are listed below:
.com = £92.83 for 2 years
.co.uk = £52.88 for 2 years
If you find that this is too expensive, then you may wish to consider our sister company - www.just-the-name.co.uk.
Please do not hesitate to get back in touch online at http://contactus.plus.net or by phone on 0845 140 0200 if we can be of further assistance.
Kind regards,
[removed]
...............
hi [removed]
so can i then assume that the prices you quoted are for renewels of the domains i already own the .co.uk after another year and the .com after the 9 years thats left to run on that one
cheers binzy
..............
answer two
Dear Mr Arthur,
The costs are for hosting the domains
Kind regards,
[removed]
...................
Your Response
5:21pm, Wednesday 1 Dec 2010
hi [removed]
im getting more confused by each responce as i stated in the first email my account allows me to have free hosting but now you tell me i have to pay, can you please pass me on to someone who will read all the emails first as i have better things to do than type these all day, sorry to sound sharp but one good answer is all that is needed
..................
answer three
[removed] - CSC Analyst
10:59pm, Wednesday 1 Dec 2010
Dear Mr Arthur,
I can confirm that the cost for domain registrations are listed below this includes the registration of each domain and hosting for a 2 year period.
.com = £92.83 for 2 years
.co.uk = £52.88 for 2 years
If you find that this is too expensive, then you may wish to consider our sister company - http://www.just-the-name.co.uk.
Kind regards,
[removed]
................
Your Response
10:00am, Thursday 2 Dec 2010
hi guys
are these automated responces from [removed] and [removed] are they reading from a set of answers ? as im getting nowwhere here and no clear answer is being given and as i will post this later on the forums im sure there will be some interesting responces, now back to try again, i own these domains already they only need transfering and hosting which is free with my account here so no cost at all, now is that clear for you so far?
as with the above answers why would i want to register my .com domain after two years when there is nine years left to run on it, so on that one i should with my account have it hosted here for free for nine years am i correct or not?
[Moderator's note by Dick(Strat): CSA name removed as per the forum rules.]
2 REPLIES
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: i cant get a clear answer

Do not move the domain registration to Plusnet - it is expensive when it comes to the renewals. There's no reason why you can't use hosting only on Plusnet while leaving the registration elsewhere.
jelv (a.k.a Spoon Whittler)
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binzy
Grafter
Posts: 53
Registered: ‎03-11-2009

Re: i cant get a clear answer

hi jelv
              thanks for the reply, first bit of sense iv`e heard in a while hope its catching
                                            many thanks m8
                                                            binzy