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how do I see how much I'm downloading

martynhsmith
Grafter
Posts: 29
Registered: ‎06-03-2013

how do I see how much I'm downloading

I'm on unlimited - can I see what I download each month ?

Thanks

22 REPLIES 22
jab1
Aspiring Legend
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Re: how do I see how much I'm downloading

@martynhsmith Not on the account, no. There are programs that you can install, though, which will give you some help.

John
adam945
Plusnet Alumni (retired)
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Re: how do I see how much I'm downloading

Hi @martynhsmith

I'd be happy to attach a usage graph to this thread which will show daily usage over the course of a month. The graph only consists of figures representing upload and download usage, are you happy for me to do so?

 Adam
 Plusnet Help Team - Leeds
martynhsmith
Grafter
Posts: 29
Registered: ‎06-03-2013

Re: how do I see how much I'm downloading

Yes please
mrmitch85
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Re: how do I see how much I'm downloading

You used to be able see this on your dashboard, but they removed this facility about a year (?) ago claiming it was not accurate.

Shame; it was quite interesting to see.
jab1
Aspiring Legend
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Re: how do I see how much I'm downloading

@mrmitch85 It may have been 'interesting', but it was discontinued because it was inaccurate when certain traffic types were not counted, and was largely irrelevant when 99.9% of customers were on unlimited packages.

John
martynhsmith
Grafter
Posts: 29
Registered: ‎06-03-2013

Re: how do I see how much I'm downloading

It would still be nice - even if you said it was inaccurate 
But anyway - I'm looking at moving to a place in wales  - I have feeling that I might get a bit annoyed at the speed - BT estimate below.
So I need to look at satellite but they don't do unlimited at a sensible price so it would be nice to know what I use

Martyn



High SpeedHigh Speed

jab1
Aspiring Legend
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Registered: ‎24-02-2012

Re: how do I see how much I'm downloading

I see your point, Martyn. 😉

John
adam945
Plusnet Alumni (retired)
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Registered: ‎01-12-2020

Re: how do I see how much I'm downloading

Apologies for the time taken to respond to this @martynhsmith

Below you'll see the amount of data both uploaded and downloaded for the month of October. Smiley


Let me know if I can be of any further assistance.

 Adam
 Plusnet Help Team - Leeds
martynhsmith
Grafter
Posts: 29
Registered: ‎06-03-2013

Re: how do I see how much I'm downloading

That's not the image you wanted to paste!

pjmarsh
Superuser
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Re: how do I see how much I'm downloading

What's up with the image?  It shows exactly what Adam said was in it.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
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Re: how do I see how much I'm downloading


Moderators Note


This topic has been moved from  Fibre to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
martynhsmith
Grafter
Posts: 29
Registered: ‎06-03-2013

Re: how do I see how much I'm downloading

Capture45.JPG

pjmarsh
Superuser
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Re: how do I see how much I'm downloading

That's odd.  I'm seeing this image:

1636284302-6187b78e233d5

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Aspiring Legend
Posts: 12,255
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Registered: ‎24-02-2012

Re: how do I see how much I'm downloading

That's what I see, too, @pjmarsh .

@martynhsmith What browser are you using on what device, and if you click that icon, what happens?

John