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help with old freenetname/madasafish domain

FIXED
tim_uk
Hooked
Posts: 7
Thanks: 1
Registered: 15-10-2016

help with old freenetname/madasafish domain

My elderly father's got an old .co.uk domain that was originally provided by freenetname.co.uk, who then got taken over by madasfish and then by plusnet.

 

This domain has just expired yet the letter from nominet says get in touch with madasafish to renew.

 

Tried the old madasafish website to log in but no luck - can plusnet renew this for us ?Huh

 

He has his broadband with plusnet if it helps !

 

Thanks for any suggestions.

 

 

 

 

 

 

 

 

5 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: help with old freenetname/madasafish domain

Can you message me with details of the Freenetname account username and I'll take a look?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

tim_uk
Hooked
Posts: 7
Thanks: 1
Registered: 15-10-2016

Re: help with old freenetname/madasafish domain

thank you, have messaged you.

Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: help with old freenetname/madasafish domain

OK, leave it with me.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: help with old freenetname/madasafish domain

Fix

Should be sorted now Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

tim_uk
Hooked
Posts: 7
Thanks: 1
Registered: 15-10-2016

Re: help with old freenetname/madasafish domain

Many thanks for resolving this, greatly appreciated.